Responsible Gaming

At GoExch9, we believe gaming should remain an enjoyable form of entertainment. We are dedicated to promoting healthy gambling habits and providing tools to help you stay in control.

Play Safe • Stay in Control • Know Your Limits

Our Commitment to You

Player Protection

We implement robust measures to protect vulnerable players and ensure gaming remains a positive experience for everyone.

Control Tools

Access powerful self-management tools including deposit limits, session timers, and self-exclusion options.

Support Resources

We provide connections to professional support organizations for players who need additional assistance.

Understanding Problem Gambling

Problem gambling occurs when betting behavior begins to negatively impact your life, relationships, finances, or mental well-being. Recognizing the early signs is crucial for maintaining a healthy relationship with gaming activities.

Gambling should always be viewed as entertainment with an associated cost, similar to going to a movie or dining out. The moment it stops being fun or starts causing stress, it's time to reassess your approach.

Recognize the Warning Signs

Spending more time gambling than originally intended

Betting with money meant for essential expenses

Chasing losses by placing larger or more frequent bets

Neglecting family, work, or social responsibilities

Hiding gambling activity from loved ones

Borrowing money or selling possessions to gamble

Feeling restless or irritable when not gambling

Gambling to escape problems or negative emotions

Quick Self-Assessment

Answer honestly - have you experienced any of the following in the past 12 months?

1Have you bet more than you could afford to lose?

2Have you needed to gamble with larger amounts to achieve the same excitement?

3Have you gone back to win money you had lost (chasing losses)?

4Have you borrowed money or sold anything to fund gambling?

5Have you felt that gambling might be a problem for you?

6Has gambling caused any health problems, including stress or anxiety?

7Have others criticized your betting or told you that you have a problem?

8Has gambling caused financial problems for you or your household?

If you answered "yes" to any of these questions, consider using our responsible gaming tools or seeking professional support.

Your Control Tools

GoExch9 provides a comprehensive suite of responsible gaming tools designed to help you maintain control over your gambling activity. These features can be activated at any time through our support team.

Deposit Limits

Set daily, weekly, or monthly caps on how much you can deposit into your account.

Loss Limits

Define maximum acceptable losses over specific time periods.

Session Time Limits

Receive reminders after specified durations of play.

Reality Checks

Regular pop-up notifications showing your session duration and net win/loss.

Cool-Off Period

Take a short break from gambling with temporary account suspension.

Self-Exclusion

Permanently or long-term exclude yourself from the platform.

Limit Type	Options Available	Activation Time
Deposit Limit	Daily / Weekly / Monthly	Immediate
Loss Limit	Daily / Weekly / Monthly	Immediate
Session Timer	30 min / 1 hr / 2 hr / Custom	Immediate
Cool-Off Period	24 hrs / 7 days / 30 days	Immediate
Self-Exclusion	6 months / 1 year / Permanent	Within 24 hours

Guidelines for Healthy Gaming

Following these principles will help ensure your gaming experience remains enjoyable and within healthy boundaries.

Golden Rules for Responsible Gambling

Set a Budget: Decide how much you can afford to lose before you start.
Time Management: Allocate specific times for gambling and stick to them.
Avoid Chasing Losses: Accept that losses are part of gambling.
Don't Borrow to Gamble: Only use disposable income.
Take Regular Breaks: Step away periodically to maintain perspective.
Balance Your Life: Ensure gambling doesn't become your only leisure activity.
Stay Sober: Avoid gambling under the influence of alcohol.
Know When to Stop: If you're winning, set a target and walk away.

Professional Support Resources

If you or someone you know is struggling with gambling-related issues, professional help is available.

Gamblers Anonymous

A fellowship of individuals who share their experiences to help each other recover.

Learn More

National Problem Gambling Helpline

Confidential 24/7 helpline offering support and referrals.

Get Help

GamCare

Provides information, advice, and support for anyone affected by gambling problems.

Visit GamCare

BeGambleAware

Offers resources and tools to help people make informed decisions about gambling.

Access Resources