AML & KYC Policy

GoExch9 is firmly committed to maintaining the highest standards of financial integrity and security. Our Anti-Money Laundering (AML) and Know Your Customer (KYC) policies form the cornerstone of our compliance framework, ensuring that our platform remains a safe and trustworthy environment for legitimate users.

Money laundering is a serious global crime that enables criminals to disguise illegally obtained funds as legitimate income. Terrorist financing, fraud, and other financial crimes pose significant threats to both individuals and society as a whole. By implementing robust AML and KYC procedures, we play our part in combating these illegal activities while protecting our valued customers.

Our compliance framework is built on several key principles that guide every aspect of our operations. First, we believe in complete transparency with our users about how their information is collected, used, and protected. Second, we maintain a proportionate approach, ensuring that verification requirements are appropriate to the level of risk involved. Third, we continuously update our procedures to stay ahead of emerging threats and regulatory changes.

All users who register with GoExch9 are required to comply with our verification procedures. While we understand that document submission can seem inconvenient, these measures are essential for maintaining platform integrity and providing you with a secure betting environment. Your cooperation helps us create a community of verified, legitimate users who can enjoy our services with confidence.

Our Anti-Money Laundering policy encompasses a comprehensive set of procedures designed to detect, prevent, and report any attempts to use our platform for illegal purposes. We take a risk-based approach to AML compliance, meaning that the level of scrutiny applied to transactions and accounts is proportionate to the potential risk they present.

Money laundering typically occurs in three stages: placement (introducing illegal funds into the financial system), layering (moving funds through various transactions to obscure their origin), and integration (using the funds in legitimate-looking activities). Our monitoring systems are designed to identify suspicious patterns at each of these stages.

GoExch9 maintains a zero-tolerance policy toward money laundering. Any account found to be involved in such activities will be immediately suspended, all funds will be frozen pending investigation, and appropriate reports will be filed with relevant authorities. We cooperate fully with law enforcement agencies investigating financial crimes.

Know Your Customer (KYC) verification is mandatory for all GoExch9 users. This process allows us to confirm your identity, ensure you meet our age requirements, and comply with regulatory obligations. KYC is not just a one-time procedure—it's an ongoing process that helps us maintain accurate records and detect any changes in risk profile.

Our KYC process is designed to be as smooth and efficient as possible while maintaining the highest security standards. We use advanced verification technology that can process most documents within minutes, and our dedicated compliance team is available around the clock to assist with any issues.

• Identity Verification: We confirm that you are who you claim to be by verifying government-issued identity documents. This protects you from identity theft and ensures that only authorized individuals can access your account.
• Age Verification: All users must be at least 18 years of age to use our platform. We take underage gambling prevention seriously and verify the age of all users through their identity documents.
• Address Verification: Confirming your residential address helps us ensure that you are operating from a jurisdiction where our services are available and helps prevent the creation of multiple accounts.
• Source of Funds: For users with high transaction volumes, we may request documentation showing the legitimate source of deposited funds. This is an important anti-money laundering measure.
• Ongoing Monitoring: Verification is not a one-time event. We continuously monitor account activity and may request updated documentation to ensure our records remain accurate.

GoExch9 offers a tiered verification system that allows you to choose the level of verification that matches your transaction needs. Each level provides different daily withdrawal limits and access to various features. We recommend completing at least Level 2 verification to enjoy a seamless betting experience with higher limits.

The tiered approach means you can start using our platform quickly with basic verification, and then upgrade your verification level as needed. This system balances convenience with security, allowing casual users to get started easily while ensuring that high-volume users undergo appropriate scrutiny.

Please note that we reserve the right to request additional verification at any time, regardless of your current verification level. This may occur if we detect unusual account activity, if you make transactions that exceed normal patterns, or if regulatory requirements change.

To complete the verification process, you will need to submit valid documents that confirm your identity and address. We accept a wide range of government-issued documents to make the process as convenient as possible for all users across India.

Please ensure that all submitted documents are clear, legible, and show all four corners. Documents must not be expired, and the information must match the details you provided during registration. Submitting altered or fraudulent documents is a serious offense that will result in immediate account termination.

Identity Documents (Any One)

Address Proof Documents (Any One)

We have designed our verification process to be as quick and hassle-free as possible. Most verifications are completed within 15-30 minutes during business hours, allowing you to start enjoying our services without unnecessary delays. Our dedicated compliance team works around the clock to process submissions efficiently.

Follow these simple steps to complete your verification and unlock higher transaction limits:

GoExch9 employs sophisticated, continuous transaction monitoring systems to detect and prevent suspicious activities. Our monitoring operates 24 hours a day, 7 days a week, analyzing every transaction that occurs on our platform in real-time. This proactive approach helps us identify potential issues before they become serious problems.

Our monitoring systems use advanced algorithms and machine learning to identify unusual patterns that may indicate money laundering, fraud, or other suspicious activities. When our systems flag a transaction, it is immediately reviewed by our compliance team for appropriate action.

Please note that triggering these monitoring flags does not automatically mean your account will be suspended. Our compliance team carefully reviews each case individually and takes appropriate action based on the specific circumstances. Legitimate users with unusual but explainable activity patterns have nothing to worry about.

Certain activities and behaviors may trigger additional verification requirements or investigation by our compliance team. Understanding these indicators can help you avoid unintentional delays in your transactions. If your account is flagged for review, our team will contact you to resolve any concerns.

The following activities are considered potential red flags and may result in enhanced scrutiny of your account:

As a responsible platform operator, GoExch9 is committed to fulfilling all legal reporting requirements. We work closely with regulatory bodies and law enforcement agencies to ensure that any suspicious activities are properly reported and investigated. This cooperation is essential for maintaining the integrity of the financial system.

Our reporting obligations include but are not limited to:

• Suspicious Transaction Reports (STR): When our monitoring systems or compliance team identify transactions or activities that may be related to money laundering, terrorist financing, or other financial crimes, we file detailed reports with the Financial Intelligence Unit (FIU-IND). These reports contain all relevant information about the suspicious activity and the individuals involved.
• Cash Transaction Reports (CTR): For large cash transactions that exceed regulatory thresholds, we submit comprehensive reports as required by law. These reports help authorities track large movements of funds and identify potential money laundering activities.
• Record Keeping: We maintain detailed records of all transactions, verification documents, and account activities for a minimum of 5 years. This extensive record-keeping allows us to assist in investigations and demonstrate our compliance with regulatory requirements.
• Cooperation with Authorities: When legally required, we provide full cooperation to law enforcement agencies investigating financial crimes. This may include sharing account information, transaction records, and other relevant data under proper legal authority.

Important Notice: Users should be aware that we may be legally prohibited from informing them when reports are filed about their accounts. This "tipping off" prohibition is designed to prevent suspects from altering their behavior or destroying evidence. If you are concerned about your account status, please contact our compliance team through official channels.

We understand that submitting personal documents requires a high level of trust, and we take this responsibility extremely seriously. Your KYC documents and personal information are handled with the utmost care, using industry-leading security measures to protect against unauthorized access, data breaches, and misuse.

Our data protection framework includes multiple layers of security:

We never share your personal information with third parties except when legally required or with your explicit consent. Our staff undergoes regular training on data protection best practices, and we conduct periodic security audits to ensure our systems remain robust against emerging threats.

For comprehensive information about how we collect, use, store, and protect your personal information, please refer to our detailed Privacy Policy. If you have specific questions about your data or wish to exercise your data protection rights, please contact our compliance team.

Our dedicated compliance team is available 24/7 to assist you with any questions about our AML and KYC policies, help you with document submission, or address any concerns you may have about your account verification status. We pride ourselves on providing prompt, helpful responses to all compliance-related inquiries.

You can reach our compliance team through the following channels:

When contacting us about verification issues, please have your registered phone number or email address ready. This helps us quickly locate your account and provide relevant assistance. For document submissions, WhatsApp is the preferred method as it allows for quick image sharing and real-time communication.